Returns

This is a starter template. Replace the bracketed parts with your own terms, and have it reviewed before you rely on it.

Returns and refunds

You may return an item within [number] days of delivery, provided it is unused and in its original packaging.

To start a return, contact us at [your email] with your order number.

Refunds are issued to the original payment method within [number] days of us receiving the item. [State who pays return shipping.]

[List anything that cannot be returned — sale items, personalised goods, perishables — or delete this line.]